Car & Van Hire - Oulu

Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. Additional charges will apply.

Out of hours return is available for all vehicle groups. Please contact the location as specific conditions may apply.
The drop box is located on or next to the door of the rental location. Vehicles must be parked in the designated parking spaces. Rental vehicle keys and the completed rental agreement should be left in the drop box.

In Finland, the following rules apply for the minimum age and possession of a driver's license:
Minimum Driving Age: 19 Years for all groups with the exception of Premium Wagon PWAR which is 25 years.
A young drivers surcharge of 20.00 EUR per rental (incl. VAT) applies to renters aged 19 to 24.

Vehicles can be driven in Sweden and Norway only. A cross-border fee of 60.00 EUR per rental applies. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and will require an authorisation. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge.

Service available on request during branch opening hours only. It is available for an additional charge of EUR 155.00 (incl. VAT), which applies per delivery and per collection in the Helsinki Metropolitan Area. Please contact the rental branch directly to arrange a delivery and collection service.

Delivery and collection services are also available to a limited extent outside the Helsinki Metropolitan Area. Please contact the rental branch directly for more information and prices.

One way rentals within Finland are possible (please see price list). International one way rentals are not permitted.

Collision Damage Waiver and Theft Protection (CDWTP) reduces the liability of the renter in the event of damage to the bodywork, theft or attempted theft of the rental vehicle. If CDWTP is not included in the reservation, the renter has liability for up to the full market value of the vehicle. If not included in the reservation, CDWTP is an optional coverage available for purchase. CDWTP does not cover damage to the tyres or windscreen of the vehicle. You must adhere to all rental terms and conditions to receive the benefits of CDWTP.

If included in the reservation, the excess amount ranges between 2,000 EUR and 4,000 EUR depending on car class. Excess will be charged every time that a vehicle is damaged.
Before purchasing CDW, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. The Collision Damage Waiver (CDW) is not insurance.

Excess Protection (EP) is an optional coverage available to the renter. EP is only available for purchase if Collison Damage Waiver and Theft Protection (CDWTP) is selected or included in the reservation. The purchase of EP reduces the customer's liability to between 1,000–2,000 EUR in the event of damage to the bodywork, theft or attempted theft of the rental vehicle. EP does not cover damage to the tyres or windscreen of the vehicle. You must adhere to all rental terms and conditions to receive the benefits of EP.

Before purchasing EP, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If EP is declined, the renter will be required to pay these charges up to the Damage Waiver excess amount and seek compensation through their carrier of personal coverage. Excess Protection (EP) is not insurance.

Refuelling service: All vehicles are rented with a full tank and the vehicle must be returned with the same level of fuel as at the start of the rental period. If the vehicle is not returned refilled, we will charge a service fee of 35.00 EUR (incl. VAT) and petrol/diesel will be charged at a fixed rate. The fixed price changes according to the market price.

Fuel purchase option: For your convenience, you may purchase a tank of fuel at the time of hire at a price that is competitive with local fuel stations. Please note that the price is dependent on the vehicle's tank size. This method eliminates the need for you to refill the tank before returning. Please be aware that we are unable to give a refund for unused fuel. Please check availability at the rental branch before the rental period or at the latest at the counter when you pick up the rental car. 

All major credit cards issued by either VISA, MasterCard or American Express are accepted. All cards presented must be in the renter's name. Pre-paid cards, debit cards, cash and cheques are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 300 EUR for all vehicle classes. Failure to provide a credit card in the renter's name with sufficient available funds and a valid PIN number will lead to a refusal of rental.

RAP Roadside Assistance Protection ensures continuation of journey, and protects against high service costs in case of following incidents for example: towing services due to punctured tire or accident, loss of car key, running out of fuel, stuck vehicle and flat battery starting necessities. RAP is available for a daily fee of 5.00 EUR (including VAT). If RAP is not accepted, customer is held liable for the full value of all roadside service costs.
All services may only be ordered by a direct claim with 24-hour Roadside Assistance (tel. +358 20 787 000). Roadside Assistance service is operated by our third party provider Autoliitto. They shall also determine the type and extent of service required to ensure the renter stays mobile. In the case any damage to the rental vehicle occurs which is not covered by the rental company within the scope of the Roadside Asssitance Protection coverage, the renter is liable for such damage. 

The renter and the driver must be in possession of a valid driving licence. Driving licences printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc.) must be complemented by an International driving licence. For driving licences from countries not part of the Geneva/ Vienna Convention on Road Traffic (e.g. China), the information in the foreign driving licence must be written in a Latin alphabet, or accompanied by a translation into Finnish, Swedish, Norwegian, Danish, English, German or French by a reliable source.
Besides the driving licence, renters from countries other than Finland will need to present a valid passport at the rental counter as proof of identity.

Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

Protection coverage for the vehicle rented includes Third Party Liability with unlimited cover for personal injuries. Maximum cover for property damages is 5 million EUR.